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Terms of Use and General Conditions

Last update: December, 1st, 2020

The services of the Deskmy software are provided by the legal entity with the following corporate name: RD2 VENTURES, limited liability company, registered in no. 32.907.589 / 0001-00, headquartered at Rua Myltho Anselmo da Silva, nº 1196, Mercês, ZIP Code 80810-060 in Curitiba, Paraná (“RD2 Ventures”), owner of intellectual property on software, website, applications, content and other assets related to the Deskmy platform.

1. Introduction
The platform aims to license the use of its software, website, applications, and other intellectual property assets, providing tools to assist and streamline the daily lives of its users.
The platform is characterized by the provision of the following service: communication between people from specific groups and a virtual hub of companies/teams.
The platform sells electronically the following services: software as service (SaaS).

2. Acceptance
This Term establishes contracted obligations of free and spontaneous will, for an indefinite period, between the platform and the individuals or legal entities, users of the software.
When using the platform, the user fully accepts these rules and undertakes to observe them, under the risk of applying the applicable penalties.
Acceptance of this instrument is essential for accessing and using any services provided by the company. If you do not agree with the provisions of this instrument, the user should not use them.

3. User access
All technical solutions available to the person in charge of the platform will be used to allow access to the service 24 (twenty-four) hours a day, 7 (seven) days a week. However, navigation on the platform or any of its pages may be interrupted, limited, or suspended for updates, modifications, or any action necessary for its proper functioning.

4. Registration
Access to the platform’s features will require prior registration and, depending on the services or products chosen, payment of a certain amount. When registering, the user must inform complete, recent, and valid data, being his exclusive responsibility to keep these data updated, as well as the user is committed to the veracity of the data provided. The user undertakes not to inform his / her registration data and/or access to the platform to third parties, being fully responsible for the use made of them. Minors under 18 years old and those who do not have full civil capacity must first obtain the express consent of their legal guardians to use the platform and the services or products, with their exclusive responsibility for any access by minors and those who do not. have full civilian capacity without prior authorization. By completing the registration, the user expressly declares and guarantees to be fully capable, being able to freely exercise and enjoy the services and products. The user must provide a valid email address, through which the website will carry out all necessary communications. After confirming the registration, the user will have a login and a personal password, which ensures the user individual access to it. In this way, the user is solely responsible for maintaining that password confidentially and securely, avoiding improper access to personal information. Any activities carried out using the password will be the responsibility of the user, who must promptly inform the platform in case of misuse of the respective password. It will not be allowed to assign, sell, rent, or transfer, in any way, the account, which is personal and non-transferable.
It will be the user’s responsibility to ensure that their equipment is compatible with the technical characteristics that enable the use of the platform and services or products. The user may, at any time, request the cancellation of his registration with the Deskmy software. Your unsubscription will be carried out as soon as possible, as long as open debits are not verified. The user, by accepting the Terms and Privacy Policy, expressly authorizes the platform to collect, use, store, process, assign or use the information derived from the use of the services, the website, and any platforms, including all the information filled in by the user at the moment when performing or updating your registration, in addition to others expressly described in the Privacy Policy that must be authorized by the user.

5. Services or products
The platform may provide the user with a specific set of features and tools to optimize the use of services and products. On the platform, the services or products offered are described and presented with the highest degree of accuracy, containing information about their characteristics, qualities, quantities, composition, price, guarantee, validity, and origin, among other data, as well as the risks that present to the user’s health and safety. Before finalizing the purchase of a certain product or service, the user must be informed about its specifications and its destination. The delivery of services or products purchased on the platform will be informed at the time of finalizing the purchase.

6. Prices
The platform reserves the right to unilaterally readjust, at any time, the values of services or products without consultation or prior consent of the user.
The applied values are those that are in force at the time of the order.
Prices are quoted in reais and do not include delivery charges, which are specified separately and are informed to the user before finalizing the order.
When hiring a certain service or product, the platform may request the user’s financial information, such as ID, billing address, and card data. By inserting said data the user agrees that the prices then in force and informed when contracting will be charged, according to the form of payment that will be chosen. These financial data can be stored to facilitate access and future hiring.
The contracting of services will be automatically renewed by the platform, regardless of communication to the user, by periodically charging the same form of payment indicated by the user when contracting the service.

7. Suspension
The user may cancel the contracting of the services according to the terms that are defined at the time of contracting. Besides, the user can also cancel the services within 7 (seven) days after contracting, by contacting [email protected], following the Consumer Protection Code (Law No. 8,078 / 90).
The service may be canceled by:
a) part of the user: under these conditions, services will only cease when the current cycle at the time of cancellation is completed;
b) violation of the Terms of Use: the services will be stopped immediately.

8. Support
In case of any doubt, suggestion, or problem with the use of the platform, the user can contact the support, through the email [email protected]
These user support services will be available on the following days and times: Monday to Friday from 9 am to 6 pm.

9. Liability
It is the user’s responsibility to:
a) defects or technical defects originating in the user’s system;
b) the correct use of the platform, the services or products offered, valuing good coexistence, respect, and cordiality among users;
c) for complying with and respecting the set of rules outlined in this Terms of Use and General Conditions, in the respective Privacy Policy and national and international legislation;
d) for the protection of your account/profile access data (login and password).
It is the responsibility of the Deskmy platform:
a) indicate the characteristics of the service or product;
b) the defects and defects found in the service or product offered, as long as it has given cause to it;
c) the information that was disclosed by him, and the comments or information disclosed by users are the sole responsibility of the users themselves;
d) the illegal content or activities practiced through its platform.
The platform is not responsible for external links contained in its system that may redirect the user to the external environment of its network.
External links or pages that serve for commercial or advertising purposes or any illegal, violent, controversial, pornographic, xenophobic, discriminatory, or offensive information may not be included.

10. Intellectual Property
This Term of Use grants users a non-exclusive, non-transferable, and non-sublicensable license to access and make use of the platform and the services and products made available by it.
The structure of the website or application, the brands, logos, trade names, layouts, graphics, and interface design, images, illustrations, photographs, presentations, videos, written and sound and audio content, computer programs, databases, files transmission, and any other information and intellectual property rights of the company name RD2 VENTURES, subject to the terms of the Industrial Property Law (Law No. 9,279 / 96), Copyright Law (Law No. 9,610 / 98) and Software Law (Law nº 9.609 / 98), is duly reserved.
This Terms of Use does not assign or transfer any right to the user, so access does not generate any intellectual property right to the user, except for the limited license now granted.
The use of the platform by the user is personal, individual, and non-transferable, and any unauthorized, commercial, or non-commercial use is prohibited. Such uses will consist in violation of the intellectual property rights of the company name RD2 VENTURES, punishable under the terms of the applicable legislation.

11. Penalties
Without prejudice to other applicable legal measures, the company name RD2 VENTURES may, at any time, warn, suspend or cancel the user’s account:
a) that violate any provision of this Term;
b) to fail to comply with their user duties;
c) who has any fraudulent, willful, or offensive behavior to third parties.

12. Termination
Failure to comply with the obligations agreed in this Term of Use or applicable law may, without prior notice, give rise to the immediate unilateral termination by the RD2 VENTURES corporate name and the blocking of all services provided to the user.

13. Changes
The items described in this instrument may change, unilaterally, and at any time, by Deskmy, to adapt or modify the services, as well as to meet new legal requirements. The changes will be transmitted through the Deskmy software or e-mail and the user will be able to choose to accept the new content or to cancel the use of the services if he subscribes to any service.
The services offered may, at any time and unilaterally, and without any prior notice, be stopped from providing, altered in their characteristics, as well as restricted for use or access.

14. Privacy policy
In addition to this Term, the user must consent to the provisions contained in the respective Privacy Policy to be presented to all interested parties within the platform interface.

15. Court
For the settlement of disputes arising from this instrument, Brazilian law will be fully applied.
Any disputes must be submitted in the jurisdiction of the district in which the company’s headquarters are located.

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