1. General Information
This document was prepared following the General Law on the Protection of Personal Data and the EU Regulation (no. 2016/6790). Besides, the document may be updated as a result of any regulatory update, which is why the user is invited to periodically consult this section.
2. How do we collect personal data from the user and the visitor?
The personal data of the user and visitor are collected by the platform as follows: When the user creates an account/profile on the deskmy platform, this data is the basic identification data, such as email, full name, city of residence, and telephone. From them, we can identify the user and the visitor, in addition to ensuring greater security and well-being to their needs. Users and visitors are aware that their profile on the platform will be accessible to all other users and visitors who share the same company/environment on the deskmy platform. When a user and visitor access deskmy software, interaction and access information is collected by the company to ensure a better user and visitor experience. This data can deal with the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL from which the user and visitor come from, the browser they use, and their access IPs, among others that can be stored and retained. Through a third party: the deskmy platform receives data from third parties, such as Facebook and Google when a user logs in with their profile from one of these sites. The use of this data is previously authorized by users with the third party in question.
3. What personal data do we collect about user and visitor?
The personal data of the user and visitor collected are as follows:
Data for creating the account/profile on the deskmy platform: email, full name, city of residence and profession, and telephone.
Data for optimization of navigation: access to pages, keywords used in the search, recommendations, comments, interaction with other profiles and users, followed profiles, IP address.
Data for completing transactions: data relating to payment and transactions, such as credit card numbers and other information about the card, in addition to payments made.
Newsletter: the email registered by the visitor who chooses to subscribe to the Newsletter will be collected and stored until the user requests to unsubscribe.
Sensitive data: the platform will be able to collect the following sensitive user data: ethnic or racial origin, political opinion, religious belief, genetic data, data related to health, sexual orientation.
Data related to contracts: upon the formalization of the purchase and sale contract or provision of services between the platform and the user and visitor, data related to contractual execution, including communications between the company and the user, may be collected and stored.
4. For what purposes do we use user and visitor personal data?
The personal data of the user and visitor collected and stored by the deskmy platform has the purpose of:
User and visitor well-being: improving the product and/or service offered, facilitating, streamlining, and fulfilling the commitments established between the user and the company, improving the user experience, and providing specific functionality depending on the basic characteristics of the user.
Platform improvements: understand how the user uses the platform services, to help in the development of business and techniques.
Commercial: the data are used to personalize the content offered and generate subsidies to the platform to improve the quality of the services.
User profile prediction: automated processing of personal data to assess usage on the platform.
Registration data: to allow the user access to certain content of the platform, exclusive for registered users
Contract data: give the parties legal certainty and facilitate the conclusion of the deal.
5. How long do personal data stay stored?
The personal data of the user and visitor are stored by the platform for the period necessary for the provision of the service or the fulfillment of the purposes provided for in this document.
The data can be removed or anonymized at the user’s request, except in cases where the law offers other treatment.
Furthermore, users’ data can only be preserved after the end of their treatment in the following cases:
I – compliance with legal or regulatory obligations by the controller;
II – study by a research body, guaranteeing, whenever possible, the anonymization of personal data;
III – transfer to a third party, provided that the data processing requirements provided for in this Law are respected;
IV – exclusive use of the controller, access by a third party is prohibited, and provided the data is anonymized.
6. Security of stored personal data
The platform undertakes to apply technical and organizational measures to protect personal data from unauthorized access and situations of destruction, loss, alteration, communication, or dissemination of such data.
Credit card data is encrypted using “secure socket layer” (SSL) technology, which guarantees the transmission of data securely and confidentially so that data transmission between the server and the user occurs in encrypted form and encrypted.
The platform does not disclaim liability for the sole fault of a third party, such as in the event of a hacker or cracker attack, or the exclusive fault of the user, as in the case where he transfers his data to third parties. The website undertakes to communicate with the user in case of any breach of the security of his data.
The stored personal data are treated with confidentiality, within the legal limits. However, we may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
7. Data sharing
User data sharing occurs only with data referring to publications made by the user himself, such actions are publicly shared with other users.
User profile data is publicly shared within the workspace created.
8. Will personal stored data be transferred to a third party?
There are third parties receive the data as necessary to allow them to perform the contracted services.
Suppliers can be located or have facilities located in different countries. Under these conditions, the personal data transferred may be subject to the laws of jurisdictions in which the service provider or its facilities are located.
By accessing our services and providing your information, you are consenting to the processing, transfer, and storage of this information in other countries.
9. Cookies or Navigation Data
The changes and clarifications will take effect immediately after being published on the platform. When changes are made, users will be notified. By using the service or providing personal information after any changes, the user and visitor demonstrate their agreement with the new rules.
Faced with the merger or sale of the platform to another company, user data can be transferred to the new owners so that the services offered remain.
12. Conflict Resolution Jurisdiction
For the settlement of disputes arising from this instrument, any disputes must be submitted in the jurisdiction of the deskmy’s headquarters location.